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At Anti-dose Limited we welcome feedback on our services – this helps us to know what we are doing well and what needs improvement. At Anti-dose Limited we make every effort to see that your concerns and complaints are taken seriously. If you do have specific feedback about our facilities or services, we request that you first address this with your therapist if possible. Otherwise, you may request a meeting with senior staff/supervisors or you can place your concerns in writing. Concerns/complaints are initially reviewed by the directors and a clinical supervisor as efficient and mutually agreeable solutions are often able to be resolved at this level.